How Good Service Means Good Business
How Good Service Means Good Business
Our Director of Business Development and Client Relations here at The Naumann Law Firm, Elaine Gower, shared her expertise on excellent customer service in CAI GLAC Focus Magazine.
Elaine wrote an article titled “Good Service, Good Business”
In the article, Elaine explains how customer service creates good business and a relationship with customers. Her tips include: know your product or service, be friendly, say ‘thank you,’ ask for feedback, and use what you receive – it’s about going beyond thinking about your products and/or service and thinking about the experience your customers are having.
By following certain rules, Elaine suggests HOA managers can respect wildlife habitats while keeping communities safe.
To read the full article click here: Good Service, Good Business.
Ms. Gower has over 25 years of experience in the legal industry in construction defect litigation, business and personal injury law. She obtained her marketing degree from University of California at San Diego Extension in 2004. Ms. Gower is an active member of Community Associations Institute (CAI) and California Association of Community Managers (CACM). She currently serves on the CAI San Diego and CAI Greater Los Angeles Publication Committees and in the past served on the San Diego CAI Board of Directors for six years.
To learn more about Elaine Gower or to contact her, visit her company profile: Elaine Gower.
The Naumann Law Firm represents homeowner associations, high/mid-rise condominium and condominium conversion associations, single and multifamily residential homes and commercial property owners in construction defect litigation. The Naumann Law Firm has over 37 years of experience handling significant construction cases with complex issues.
If you need more information on construction defects, visit our construction defect litigation page. To contact us, call 844-492-7474 or visit our San Diego construction defect contact page.
We also practice Los Angeles construction defect litigation, Orange County construction defect litigation, Riverside construction defect litigation, and San Bernardino construction defect litigation.