“Bill – Just wanted to reach out and thank you and your staff for the excellent work over the past 5 years. All your people from Loren, Stephanye, Elina, and yourself, and those behind the scenes supporting the case have followed along in a professional and open manner that allowed us to get through this morass of junk presented to us [from the developer] at various times. If we hadn’t made the decision [to contact your firm] after the leaks, our work with getting the neighbors on board, and your teams’ efforts to educate all of us on our rights, many of the people in this case would have just continued to pay for repairs, experience leaks in their homes, and never know that they were entitled to some form of recovery. And now we all see the light at the end of the tunnel to close this chapter. Again, thank you so much for the effort and professionalism from your firm.”